Shipping policy
At Scentsational Fragrances, we provide digital products designed to help you explore fragrance, discover your personal style and enjoy everyday luxury.
1. Digital Products
Our ebooks and digital guides are delivered electronically. No physical product will be shipped when you purchase a digital product.
2. Delivery Method
After completing your purchase, you will receive instructions to access or download your digital product. Delivery may be provided through the download link on the order confirmation page or via email, depending on the checkout and digital delivery system.
Please ensure that you enter a valid email address when placing your order.
3. Delivery Time
Digital products are generally intended to be available shortly after successful payment confirmation. If you do not receive your download instructions, please check your inbox, spam or junk folder.
If your product is still unavailable, contact our customer support team for assistance.
4. Download Issues
If you experience difficulties accessing or downloading your ebook, please contact us with your order confirmation details. We will make reasonable efforts to help you access your purchased product.
5. Incorrect Email Address
If you provide an incorrect email address during checkout, please contact us as soon as possible so we can assist with your order, subject to reasonable verification.
6. Physical Shipping
Scentsational Fragrances does not charge physical shipping fees for digital-only products. If physical products are introduced in the future, separate shipping information, delivery estimates and applicable fees will be displayed where relevant.
7. Contact Us
If you have questions about digital delivery or need assistance with an order, please contact us using the customer support details provided on our website.
Scentsational Fragrances
Thank you for choosing Scentsational Fragrances. We appreciate your support and look forward to being part of your fragrance journey.